Meridian
Terms

Terms of Service

These Terms explain how you may use Meridian Health and what responsibilities apply when recording, storing, sharing, and using doctor visit information.

Last updated: June 8, 2026

Agreement to terms

By using the Meridian Health website, app, or services, you agree to these Terms of Service.

Meridian Health is operated by Get Meridian Health Inc.

What Meridian Health provides

Meridian Health helps users record doctor visits with consent, create visit summaries, organise prescriptions and follow ups, share notes with family, prepare for second opinions, and ask questions about saved visit history.

No medical advice

Meridian Health does not provide medical advice, diagnosis, treatment, prescriptions, emergency care, or clinical decision support. The information in Meridian Health is for personal organisation and understanding of doctor visit information.

Verify important care information

Always consult a qualified doctor or pharmacist before making medical decisions.

Not for emergencies

Do not use Meridian Health for emergencies. If you are experiencing a medical emergency, call emergency services in your country or seek immediate medical attention.

User responsibility

  • Accuracy of information they enter
  • Deciding what to record
  • Deciding who to share with
  • Confirming medicines, dosage, and instructions with a doctor or pharmacist
  • Using summaries as memory aids, not medical instructions
  • Keeping account credentials secure

Family sharing and AI outputs

If you share a visit summary, transcript, or other information with another person, you are responsible for that sharing choice. Only share information with people you trust and have permission to involve.

AI-generated summaries and answers may contain errors, omissions, or misunderstandings. Meridian Health is designed to help organise information, but it may not capture every detail perfectly. You should review summaries carefully and verify important information with your doctor or pharmacist.

Payments and subscriptions

Paid plan terms will be added before paid launch. Any paid terms should explain first visit free terms, pay per visit or subscription details, renewal terms, cancellation terms, refund policy, taxes, and failed payments.

Acceptable use

  • Do not use the service unlawfully
  • Do not secretly record where recording is not allowed
  • Do not upload content you do not have rights to upload
  • Do not share another person's health information without permission
  • Do not attempt to reverse engineer, abuse, or disrupt the service
  • Do not use the service to provide professional medical advice unless specifically authorised and supported by Meridian Health
  • Do not use the service for emergency care

Service terms

Meridian Health owns the website, brand, software, design, and service materials. Users own their uploaded content subject to the license needed to operate the service.

Users give Meridian Health permission to process their content only to provide, secure, support, and improve the service, as described in the Privacy Policy.

Meridian Health may use AI, transcription, hosting, payments, analytics, support, and other service providers to operate the service. We do not guarantee uninterrupted service availability.

The service is provided as is and as available, subject to applicable law. Standard limitation of liability language should be reviewed by counsel before launch.

Termination, governing law, and contact

Meridian Health may suspend accounts for violations. Users may stop using the service at any time.

Governing law should be reviewed by counsel. A Delaware corporation may use Delaware law, depending on company strategy and user markets.

Get Meridian Health Inc

131 Continental Drive, Delaware, USA

legal@getmeridian.health

Questions about this page?

Contact Meridian Health if you need help, want to exercise a privacy right, or have a policy question.

Contact Meridian Health